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Terms and conditions

The information available on this website is designed to provide general information only. The Information may contain technical inaccuracies or typographical errors.

Information may be changed or updated without notice. We may also make improvements and / or changes at any time without notice.


Free Gift
Free gift with every order
Free Mystery Gift with order only apply to items with total order amount over £7.00. This does not including postage and packaging. Only while stocks last and on items with the 'Free Gift' logo.


Colours shown on this website
We have made every effort to ensure that the colours shown throughout the content of the website are as accurate as current technology will allow. Please be aware that discrepancies can occur depending on individual monitor settings and graphic cards.

Due to availability and manufacturing, colours and products may be slightly different to those shown on the web site. We will endeavour to make the product as close as possible to the one shown.

Where reference is made to Gold and Silver, it is our intention to convey the colour of materials used only. The terms Gold and Silver do not in any way, unless otherwise stated, refer to the actual precious metals of same name.




100% Satisfaction Guarantee
All our fascinators and tiaras come with a lifelong guarantee and if it becomes damaged, we shall endeavour to make repairs free of charge. This guarantee only covers general wear and tear or problems with original manufacture. It is voided if we believe the damage does not fall within these boundaries. It is also voided if any changes or additions have been made and the fascinator differs from the original product purchased.

Fascinators by Design do not accept responsibility for costs incurred for transit of your fascinator and should you choose to use this service the cost of the return delivery must be paid for in advance before repairs are undertaken.


Refunds
Refunds will only be made for items when and only when, we have them back in our possession and we are satisfied that the return is genuine. No refunds will be made for items which appear to have been worn or damaged. Refunds will not be made on tailor made items as these items are designed and made for the individual customer. Postage and packaging both either from Fascinators by Design to the customer, or the customer to Fascinators by Design will not be refunded.


Delivery
When ordering any items please note that items can take up to 7 working days for postage inside the UK and up to 21 day for the rest of the world. Please check before you order if you are unsure of a delivery date or have a deadline date for delivery.



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